AI & Automation in Research Contracting

Resources from NCURA FRA and PRA Webinar | June 10, 2025

Thank you for joining our session on AI & Automation in Research Contracting. This resource page provides access to all materials referenced in our presentation, along with additional resources to help you implement AI and automation in your research contracting workflows.

The field of AI is moving quickly, and we believe research administrators should not be left behind. This is an opportunity to learn, enrich, and improve processes for yourself and others to accelerate research and ultimately bring cures to patients faster.

We hope you enjoy this collection of resources and find them valuable in your journey toward implementing AI and automation in your organization.

About Your Speakers

Jim Wagner

Co-founder and CEO, The Contract Network

Jim Wagner is co-founder and CEO of The Contract Network, an AI platform designed to accelerate contracting timelines for clinical trials and research-related agreements. Previously, Jim has built multiple successful AI-driven businesses, most recently serving as head of AI and agreement cloud strategy for DocuSign, which he joined when they acquired Seal Software (where Jim served as President) in May of 2020. Jim is co-inventor for multiple patents related to the field of legal analytics and automation and is a member of the advisory board of the Duke Law Tech Lab.

Tara Rabe, MAOM

Administrator – Research Administration, Mayo Clinic; Instructor in Health Care Administration, Mayo Clinic College of Medicine

Tara Rabe is a seasoned healthcare administrator and innovation leader at Mayo Clinic, where she serves as Administrator for Legal Contract Administration within the Research Shield. With over two decades of experience in contract negotiation and administration, Tara has consistently driven transformation through cutting-edge technology and operational strategies. As co-lead of automation efforts within the Research Shield, she has been instrumental in implementing AI-powered platforms, including a transformative contract negotiation tool that has enhanced efficiency and service delivery across her business unit. She is also an early adopter of Robotic Process Automation, spearheading initiatives that have delivered measurable cost savings and streamlined complex workflows. A frequent speaker at regional and national conferences, Tara brings a unique perspective at the intersection of healthcare, law, and technology.

Webinar Overview

Session Agenda

  1. Welcome and Framing (5 min): Introduction to the session and goals; why this matters now.
  2. The State of Research Contracting (15 min): Overview of current challenges, including agreement cycle times, stakeholder alignment, and systemic inefficiencies.
  3. Understanding AI's Role (15 min): Clarifying what AI can and cannot do in contracts today—distinguishing between hype and practical tools.
  4. Case Study: Mayo Clinic AI Implementation (15 min): Real-world example of implementing AI for clinical trial agreements—what worked, what didn't, and lessons learned.
  5. Automation – AI's Best Friend (15 min): The opportunity and potential impact of incorporating process automation in research contracting workflows.
  6. Collaboration Skills for the AI Era (15 min): Exploring the human-AI interface: task allocation, prompting strategies, and maintaining trust in automation.
  7. Q&A and Wrap-Up (10 min): Open discussion with attendees; address questions and next steps.

Learning Objectives

1

Understand the role of AI in modernizing clinical trial contract management.

2

Identify challenges and ethical considerations in implementing AI solutions.

3

Examine case studies of AI applications in contract negotiations and compliance.

4

Learn strategies for integrating AI tools to enhance contract workflow efficiency.

Effective AI Prompting

A Guide for Research Agreement Professionals

What is a Prompt?

💬

Input for AI

A prompt is the input you provide to an AI system to get a specific outcome.

📝

Detailed Instructions

Think of it as giving instructions to a detail-oriented assistant who takes your words literally.

Quality Matters

The quality of your prompt directly determines the usefulness of the AI's response.

Why Prompting Matters for Agreement Negotiations

1

Accelerates review of complex agreement language.

2

Helps identify problematic clauses and suggests alternatives.

3

Streamlines comparison between template and proposed terms.

4

Supports consistent application of institutional policies.

DO's and DON'Ts - Basic Principles

DO

  • Be specific about which agreement sections you're focusing on.
  • Provide context about your institution's position and priorities.
  • Specify the level of detail needed in the response.

DON'T

  • Ask vague questions like "Is this agreement good?"
  • Assume the AI knows your organization's specific policies.
  • Leave it to the AI to determine how comprehensive to be.

BAD vs. GOOD Prompts

BAD

"Review this CTA."

Why it's bad: No specific focus areas, context, or output parameters.

GOOD

"Review the indemnification and subject injury sections in this CTA from [Sponsor]. Compare them to our institutional template and identify key differences. Flag any terms that conflict with our policy of requiring full sponsor indemnification for protocol-driven injuries."

Why it's good: Specifies sections, comparison points, and institutional requirements.

BAD

"Fix the confidentiality clause."

Why it's bad: Unclear what problems need fixing or what standards apply.

GOOD

"Our institution requires a 5-year confidentiality term limit, but this CDA proposes perpetual confidentiality. Draft alternative language for Section 4.2 that: 1) Limits confidentiality to 5 years post-disclosure; 2) Preserves the exceptions for public domain information; 3) Maintains our right to publish research results after sponsor review."

Why it's good: Clearly states the issue, institutional requirements, and specific elements to preserve.

Research Agreement Prompting Examples

BAD

"Which of these agreements is better?"

Why it's bad: No criteria for evaluation or specific comparison points. "Better" is subjective without defined parameters.

GOOD

"Compare these three Data Use Agreements from different pharmaceutical sponsors focusing on: 1) Data security requirements and technical standards; 2) Publication rights and review periods; 3) Restrictions on data combination or integration; 4) Term and termination provisions. Create a comparison table highlighting key differences and note which agreement terms are most favorable for our research team's needs to combine this data with existing datasets."

Why it's good: Specifies comparison categories, evaluation criteria, and desired output format.

BAD

"What's wrong with the IP section?"

Why it's bad: No context on institutional position or standards for evaluation.

GOOD

"Analyze the intellectual property section (clauses 8.1-8.5) in this research collaboration agreement. Our university policy requires: 1) Ownership of inventions made solely by university personnel; 2) Joint ownership of jointly-created inventions; 3) No automatic licenses to background IP. Identify any terms that conflict with these requirements and suggest alternative language that might be acceptable to both parties."

Why it's good: Provides specific evaluation criteria and requests actionable suggestions.

The Clause-by-Clause Approach

DO

Break down agreement analysis into specific clause reviews.

DON'T

Ask for a complete agreement analysis in a single step.

EXAMPLE

"First, analyze the publication rights in this CTA. Then, review the subject injury provisions. Finally, examine the intellectual property terms. For each section, compare against our standard language and flag significant deviations."

Providing Essential Context

Elements to Include:

  • Agreement type and purpose (CTA, CDA, DUA, etc.)
  • Parties involved (industry sponsor, government, academic)
  • Your institution's role (site, lead institution, data provider)
  • Key institutional policies or non-negotiable positions
  • Previous negotiation history if applicable

EXAMPLE

"This is a multi-site clinical trial agreement where we are one of 20 participating institutions. The sponsor has already finalized agreements with 15 other sites."

Sample Workflow for Agreement Review

1

INITIAL SCAN

"Identify all sections in this CTA that differ substantially from our template, focusing on subject injury, IP, and confidentiality."

2

DETAILED ANALYSIS

"For each divergent section, explain the potential implications for our institution and whether it conflicts with our policies."

3

RESPONSE DRAFTING

"Draft a response email highlighting the three most critical issues that need to be addressed, with suggested alternative language for each."

Common Pitfalls to Avoid

DON'T

  • Ask the AI for legal advice or final decisions.
  • Share confidential sponsor information without proper safeguards.
  • Accept suggested language without review by qualified personnel.

DO

  • Use AI to identify issues and suggest options, but maintain human judgment.
  • Focus questions on specific clauses rather than entire proprietary agreements.
  • Treat AI suggestions as a starting point for your professional assessment.

Practical Applications for Agreement Professionals

1

Clause Analysis: Identifying problematic terms and suggesting alternatives.

2

Redline Comparison: Summarizing key changes between versions.

3

Template Checking: Ensuring proposed agreements match institutional templates.

4

Language Simplification: Translating complex legal language into plain English.

5

Negotiation Preparation: Summarizing key issues and institutional positions.

Key Takeaways

1

Be Specific: Focus on particular clauses or issues.

2

Provide Context: Include institutional policies and priorities.

3

Request Alternatives: Ask for suggested language, not just problem identification.

4

Maintain Oversight: Always review AI suggestions before implementation.

5

Iterate as Needed: Refine prompts based on initial responses.

Additional Prompting Guides & Resources

Implementation & Results

Real-world metrics and best practices

Implementation Metrics

71%

Staff reporting 1-3 hours of time savings per agreement within 4 months of adoption

25

New average days to signature (down from 90+ days industry average)

760+

Subawards processed through automated workflows, repurposing 1 FTE to higher-level work

The Clinical Trial Agreements Problem

Clinical trial agreement negotiation is often the most cited cause for slowing study start-up. With an industry average of 90+ days to negotiate agreements, this creates a significant bottleneck that delays research and ultimately affects patient care.

Resource Constraints

Sites are under pressure to do more with fewer resources, making it challenging to keep up with the volume of agreements requiring review.

Manual Processes

Manual reviews and repetitive redlines waste valuable time that could be spent on more complex negotiation issues.

Siloed Operations

Sites often work in silos, hindering collaboration and efficiency across different departments (IRB, budgets, contracts).

Best Practices for AI Adoption in Contracting

1

Start Small

Begin with small-scale AI integrations focused on specific agreement types or clauses.

2

Train Staff

Provide comprehensive training for contract managers on AI-assisted workflows.

3

Monitor Outputs

Consistently review AI outputs for accuracy, consistency, and alignment with institutional policies.

4

Develop Policies

Create clear guidelines on appropriate AI usage in contracting processes.

5

Ensure Security

Evaluate AI tool security and compliance with institutional IT policies.

Ethical Considerations

Key Considerations:

  • Data Privacy & Security: How AI handles sensitive research information
  • Transparency & Oversight: Ensuring AI decisions are explainable and humans remain responsible
  • Regulatory Compliance: Adherence to legal frameworks governing research agreements
  • Bias Mitigation: Addressing potential biases in contract automation
  • Institutional Policy Alignment: Ensuring compliance with university or organization guidelines

Learn more: Key Considerations Before Negotiating Healthcare AI Vendor Contracts

The "Why" Behind Implementation

"[We] sit down with men and women with this awful cancer every day, often after others have told them that it's incurable and is going to kill them. I have seen this disease rob people I love of decades of life. The point of this trial—and, really, everything [We] do—is to offer cures to people who would otherwise not get that chance. Because of you and your hard work in getting this trial open at "warp speed" (that's the term used by our patient I just talked to on the phone who is joining the trial tomorrow), these patients have a shot at living longer and better lives. From the bottom of our hearts, thank you again for giving our patients this chance to live. Thank you for putting the needs of our patients first. You may never get to meet them, but our patients love and thank you."

— Anonymous grateful PI and Research Subject at Mayo Clinic

Automation in Research Contracting

Robotic Process Automation (RPA) and AI working together

What is Automation?

Automation is applying technology, programs, robotics or processes appropriate to a task to achieve outcomes with minimal human intervention. It includes process automation, robotics and artificial intelligence.

Process Automation

Process automation is largely process-driven and focused on using technology to complete manual role tasks with varying levels of human intervention.

Example: EHR campaigns that identify eligible patient populations and send portal messages automatically.

Robotic Process Automation (RPA)

Software that automates repetitive, rules-driven tasks, collects data from multiple sources, and can integrate with multiple systems.

Example: "Bot" transferring facilities request tickets for work order management.

Artificial Intelligence

Artificial Intelligence is largely data-driven and focused on analyzing and utilizing large data sets and providing insights and/or answers to replace human intervention or improve quality.

Example: Automating provider tasks like calculating total kidney volume.

Meet Beatrice - RPA Bot Case Study

About Beatrice

  • Processes Federal Demonstration Partnership (FDP) Subawards
  • Operates as an unattended BOT
  • Integrates with multiple systems
  • Saves Agreement and Exhibits to Contract Management System
  • Flags incomplete submissions for review
  • Sends alerts to the Contract Manager

Automation Impact Overview

  • Initiated: Q1 2023
  • Efficiency Gains:
    • Before – manual effort (30 min)
    • Now – BOT run time (4 min)
  • Results:
    • 760 subawards processed
    • 1 FTE repurposed to higher level work

Benefits of Combined RPA and AI Approach

Complementary Strengths

RPA excels at rules-based, repetitive tasks while AI provides intelligent analysis and decision support. Together they create a powerful solution for contract management.

End-to-End Automation

RPA can handle document intake and routing while AI performs content analysis, creating a seamless workflow from receipt to execution.

Scalable Solution

The combined approach allows for handling higher volumes of agreements without proportional increases in staff time.

Continuous Improvement

AI can learn from past negotiations while RPA consistently executes processes, creating a cycle of ongoing optimization.

Implementation Steps for Automation

1

Process Mapping

Document current workflows and identify repetitive, rules-based tasks suitable for automation.

2

Tool Selection

Evaluate and select appropriate RPA and AI tools based on institutional needs and IT environment.

3

Pilot Implementation

Start with a small-scale project to demonstrate value and identify improvement opportunities.

4

Staff Training

Ensure team members understand how to work alongside automated processes.

5

Scale & Optimize

Expand successful automation to additional processes and continuously refine based on results.

Interactive Exercises

Hands-on activities and practical AI applications

AI Transformation Exercises

These practical exercises demonstrate how AI can instantly transform your research contracting workflows. Each exercise includes step-by-step instructions, sample prompts, and real examples you can try immediately.

🤖 Exercise 1: Building Connor the NDA Analyzer

Create a specialized AI agent for comprehensive NDA analysis. Build a GPT with personality that consistently analyzes agreements and provides structured recommendations.

Start Exercise →

📋 Exercise 2: Guidelines Restructuring

Transform messy policies into structured references. Convert dense, text-heavy guidelines into clearly organized, scannable tables that improve comprehension.

Start Exercise →

🎯 Exercise 3: Interactive Learning Game

Convert guidelines into engaging quizzes. Transform dry policies into interactive learning experiences that improve knowledge retention and training effectiveness.

Start Exercise →

📄 Exercise 4: AI-Assisted Protocol Processing

One-click resource generation with Google Docs Notebook. Transform complex protocols into timelines, mind maps, FAQs, and study guides automatically.

Start Exercise →

Publicly Available AI Tools

Tips for Evaluating AI Tools:

  • Data Security: Ensure the tool has robust security measures and complies with your institution's privacy requirements.
  • Integration Capabilities: Check if the tool can integrate with your existing contract management systems.
  • Customization: Look for tools that can be customized to your specific institutional needs and agreement types.
  • User Experience: Evaluate the interface for intuitiveness and ease of use to ensure adoption by your team.
  • Support and Training: Consider the availability of customer support and training resources.

CTA Moneyball

What is CTA Moneyball?

CTA Moneyball is an approach that applies data analytics to clinical trial agreement negotiations, similar to how the Oakland Athletics revolutionized baseball recruitment using statistics. This approach identifies which contract terms are most likely to cause delays and which are most commonly accepted, allowing for more efficient negotiations.

CTA Moneyball Study

The CTA Moneyball Study analyzes negotiation patterns across thousands of clinical trial agreements to identify market standards and negotiation efficiency opportunities.

Learn more about the CTA Moneyball Study

Key Findings

  • Over 80% of negotiation time is spent on just 15% of contract clauses
  • Intellectual property provisions are the most frequently negotiated terms
  • Publication rights negotiations follow predictable patterns that could be standardized
  • Many sites repeatedly negotiate the same terms with the same sponsors

Interactive Resources

CTA Moneyball Game

Test your clinical trial agreement negotiation skills in this interactive game based on real negotiation data.

Play the CTA Moneyball Game

CTA Site Negotiator

Experience the negotiation process from a site perspective and learn how data-driven approaches can improve outcomes.

Try the CTA Site Negotiator

CTA Optimization Analysis

Explore how different negotiation strategies impact time-to-signature and overall trial activation timelines.

View the CTA Optimization Analysis

AI-Built Games

Interactive Learning Experiences

These educational games were created using AI tools to help research administrators and contract professionals learn complex concepts in an engaging way.

AI vs MDs Challenge

Compare your diagnostic abilities against AI and medical professionals in this interactive game that demonstrates how AI and humans can work together effectively.

Play the AI vs MDs Challenge

CTA Moneyball Game

Test your clinical trial agreement negotiation skills in this data-driven simulation based on real negotiation patterns.

Play the CTA Moneyball Game

CTA Site Negotiator

Take on the role of a site contract negotiator and navigate complex sponsor demands while maintaining institutional priorities.

Play the CTA Site Negotiator Game

Creating Your Own Educational Games

Want to create similar educational experiences for your team? Here are some resources to get started:

AI Game Development Resources

  • ChatGPT - Can generate HTML/JavaScript code for simple games
  • Claude - Excellent for creating more complex interactive experiences
  • Netlify - Free hosting for your AI-created games
  • Replit - Online IDE that lets you develop and host simple web applications

AI and Knowledge Workers

Research on AI Impact

Recent studies have examined how AI affects knowledge worker productivity and performance across various domains, including legal, medical, and administrative professions.

Key Research Findings

  • AI has the most material impact on mid-level performers, helping them achieve results closer to top performers
  • Combining human expertise with AI typically produces better outcomes than either humans or AI working alone
  • Poor AI usage can lead to increased errors, highlighting the importance of proper training
  • Users report significant time savings and higher job satisfaction when effectively collaborating with AI tools

Stanford Study on AI and MD Diagnostics

This landmark study compared diagnostic accuracy between physicians working alone, AI systems working alone, and physicians collaborating with AI.

Read the Stanford Study (PDF)

AI Adoption Resources

About The Contract Network

Company Overview

The Contract Network is an AI-enabled platform focused on accelerating the negotiation of clinical trial and research agreements for the life sciences and research community. Built in collaboration with Mayo Clinic, TCN combines legal expertise with cutting-edge AI technology to streamline the contract negotiation process.

Mission

Our mission is to Change Research Contracting for Good.

Platform Capabilities

AI-Powered Analysis

Advanced AI tools compare agreements to institutional standards and identify deviations that require attention.

Historical Insights

Learn from past negotiations to understand which terms are market standard and which are likely to cause delays.

Collaborative Workflow

Seamless collaboration between legal teams, research administrators, and sponsors to accelerate agreement finalization.

The Contract Network
The Contract Network